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Privacy Policy :

This Privacy Policy explains how CéramiKa collects, uses and protects the personal data of users of the site www.cerami-ka.com. It applies to all professional clients using the site.

The data controller is :
CéramiKa
Postal Address :10 Rue Solférino, 06220 Vallauris, France
Email : contact@cerami-ka.com 
Phone : 04 93 64 48 94

We only collect the data necessary for the operation of the site and the processing of orders :

  • Identity : name, first name, company name,

  • Contact details : email, phone, billing and delivery address,

  • Order information : products purchased, amounts, history,

  • Payment information (via Stripe, never stored by CéramiKa),

  • Technical data : IP address, browser, cookies.

No sensitive data is collected.

The data is used for :

  • Order and delivery management,

  • Billing and legal obligations,

  • Creation and management of the customer account,

  • Commercial communication (emails, quotes, follow-up),

  • Improvement of the site and anonymous statistics,

  • Securing payments.

No data is sold or transferred to third parties.

The processing is based on :

  • The execution of the contract (order, delivery),

  • Compliance with legal obligations (invoicing),

  • Legitimate interest (security, fraud prevention),

  • Consent (cookies, newsletter).

  • Customer data : 10 years (accounting obligations),
  • Browsing data : 13 months,
  • Cookies : depending on their nature (see Cookie Policy),
  • Inactive accounts : deletion after 3 years of inactivity.

Data may only be transmitted to :

  • Payment service providers (Stripe),

  • Professional carriers,

  • Website host (Odoo S.A.),

  • Accountant or tax authorities if necessary.

All these service providers comply with the GDPR.

CéramiKa implements technical measures to protect the data :

  • SSL encryption,

  • Restricted access to administrator accounts,

  • Regular backups,

  • Secure payments via Stripe.

In accordance with the GDPR, you have the following rights :

  • Right of access,

  • Right to rectification,

  • Right to object,

  • Right to erasure,

  • Right to restriction,

  • Right to data portability.

To exercise your rights : contact@cerami-ka.com.

The site uses technical and statistical cookies. For more information, please see the page Cookie Policy.

Some providers (e.g. Stripe) may transfer data outside the EU. These transfers are governed by contractual clauses compliant with the GDPR.

CéramiKa reserves the right to modify this policy at any time. The version in force is the one published on the site.

For any questions regarding privacy: 
Email: contact@cerami-ka.com
Postal Address: 10 Rue Solférino, 06220 Vallauris